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Terms of Service

Last Updated: February 4, 2026

Welcome to CramCRM. By accessing or using our website and software services, you agree to be bound by these Terms of Service.

1. Use of Service

CramCRM provides business management software for HVAC and professionals. You are granted a limited, non-exclusive, non-transferable license to use the Service associated with your account.

2. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

3. Acceptable Use

You agree not to modify, reverse engineer, or use the Service for any illegal purpose. You must not transmit any worms, viruses, or code of a destructive nature.

4. Payment and Subscription

Services are billed on a subscription basis. You agree to pay all fees in accordance with the pricing terms in effect at the time a fee or charge is due and payable.

5. Limitation of Liability

CramCRM shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

6. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes. Your continued use of the Service constitutes acceptance of those changes.

8. Contact Us

If you have any questions about these Terms, please contact us at support@cramcrm.com.